MCR staff are extremely knowledgeable, top-notch people who really know the rates area.
—Director of Rates and Regulatory

Regulatory Services

MCR specializes in the electric, natural gas and water utilities marketplace. Our clients have a goal of optimizing the value of the current and future investments in their regulated businesses. We help them by developing regulatory strategies, designing advanced rates and cost recovery mechanisms and managing the regulatory process to realize the full revenue potential from their assets.

Through our consulting assignments, we have created millions of dollars in value for our clients and broken new regulatory ground for our client base with landmark decisions in regulatory rulings.

Key Staff

Cindy Menhorn, Vice President

Cindy is a Vice President of Regulatory Services at MCR. She has over 30 years of experience in rates, energy efficiency, load research, revenue forecasting, cost allocation and regulatory affairs, including work on over 80 rate cases and testimony before numerous state commissions. She has directed a multifunctional rate department, managing all aspects of electric rate case development, including development of revenue requirements, cost of service studies, revenue allocation and rate design, rate case strategy, testimony development and interrogatory response development.


What we Do Learn morearrow

  • Strategic Analysis
    • Regulatory strategy
    • Pre-filing review
    • Rate case strategy
    • Revenue enhancement
  • Rate Design and Cost Analysis
    • Traditional & alternative ratemaking
    • Cost of service & cost allocation support
    • Tariff analysis
  • Regulatory Filings
    • Regulatory process & rate case management
    • Expert regulatory testimony
    • Witness training
    • Energy efficiency & demand response regulatory support
  • Process Improvement
    • Proper rate schedule determination
    • Regulatory/legislative support & policy development
    • Load forecasting process review

Client Stories

Assisting Citizens Electric and Wellsboro Electric analyze their internal processes in preparation for customer choice in Pennsylvania for their customers

The Pennsylvania Public Utilities Commission exempted Citizens’ Electric and Wellsboro Electric (the Companies) from having to implement an electronic data interchange (EDI) system associated with customer choice until certain conditions were met. Taking a proactive stance, the Companies asked MCR to facilitate a review of their processes and help solicit bids for a third party vendor to implement the new EDI solution.

Assisting an investor owned utility provide reasonable rate options to its industrial customers

In anticipation of a general rate case and a need to review rate alternatives with their large customers, a large electric utility requested MCR provide an overview of current rate alternatives, regulatory approvals, and an assessment of the utility’s rate menu for large customers.

Helping Atmos Energy Corporation develop and negotiate an alternative ratemaking mechanism in Georgia

Atmos Energy, like many of its peers, was challenged to earn its authorized rate of return with a volumetric-dependent rate design in the face of a decline in distribution revenues on a per-customer basis. Contemplating the need to find alternatives to making periodic, large and expensive rate filings Atmos turned to MCR for help.

Assisting an investor owned utility meet stipulation requirements for filing a future general rate case

An investor owned utility in the Southwest needed to meet the requirements of a Stipulation resolving its last rate case before filing a future rate case. The Stipulation required the design of rates and cost allocation mechanisms for certain large commercial and industrial customers. Needing an outside expert to lead and facilitate the process, the company asked MCR for assistance.

Supporting Duquesne Light Company to design, file and implement energy efficiency programs to meet its Pennsylvania Act 129 obligations

Duquesne Light Company needed to develop cost effective plans that will reduce electricity consumption across their service territory by 1 percent by 2011 and 3% by 2013. In order to meet these requirements Duquesne Light selected MCR to design and file an energy efficiency plan.

Helping a natural gas utility in the Southeast achieve its rate adjustment goals and prepare its staff for work on future proceedings

A natural gas utility in the Southeast, facing a revenue shortfall, was considering a regulatory proceeding to adjust rates and other terms of service before the state regulator. With the objectives of achieving a desired regulatory outcome and building on the existing skills and experience of its internal regulatory staff, the company asked MCR for assistance.

Key Staff

Cindy Menhorn, Vice President

Cindy is a Vice President of Regulatory Services at MCR. She has over 30 years of experience in rates, energy efficiency, load research, revenue forecasting, cost allocation and regulatory affairs, including work on over 80 rate cases and testimony before numerous state commissions. She has directed a multifunctional rate department, managing all aspects of electric rate case development, including development of revenue requirements, cost of service studies, revenue allocation and rate design, rate case strategy, testimony development and interrogatory response development.